Modern butler etiquette
The perfect finishing touch for top hotel and house staff
Career opportunities
This special seminar offers a professional update for butlers in the upscale hotel industry in terms of appearance and manners.
Use
Practice-oriented fine-tuning in the areas of technical competence, high empathic skills, competent advice, perfect manners and a serious appearance.
Because precisely these are the expectations that today's discerning guests have of upscale hotel and house staff
Participants
Top staff from the upscale hotel industry and exclusive private households as well as ambitious employees on the way there.
Content
The butler in the 21st century
Development of the profession, the role as host
The first impression
Body language and effect, preparation for the first meeting
Come / New Media
Internal and external communication, stylish correspondence, small talk
Boarding school Etiquette
Greet, greet, receive, say goodbye, introduce, cultural comparisons
Official events / meals
Correct behavior with complaints and guest requests, minutes, hostess
Appearance
The appearance from “hairstyle to shoe”, business clothing, uniform and dress codes